Axeso Finance Corporation

Customer Privacy Policy and Procedures

1. Purpose

Axeso Finance is committed to safeguarding the privacy and confidentiality of our customers’ personal and financial information. This policy outlines the procedures we follow to ensure that customer data is collected, used, stored, and disclosed in a secure and lawful manner.

2. Scope

This policy applies to all employees, contractors, and third-party vendors who have access to customer information, as well as all systems used to process and store such data.

3. Information Collected

We collect the following types of non-public personal information (NPI):
– Name, address, email, and telephone number
– Financial account and payment information
– Insurance policy and premium data
– Transaction and payment history

4. Use of Information

Customer information is used solely for the purpose of:
– Evaluating and servicing premium finance agreements
– Processing payments and maintaining accounts
– Communicating with customers about their accounts
– Complying with legal and regulatory requirements

5. Safeguards and Confidentiality

To protect customer information, Axeso Finance implements the following safeguards:
– Access to customer data is limited to authorized personnel only.
– All systems use encrypted transmission and secure storage protocols.
– Physical access to sensitive records is restricted and monitored.
– Employee training is conducted annually on data privacy and security.

6. Sharing and Disclosure

Axeso does not sell or share customer information with non-affiliated third parties, except as permitted or required by law. Information may be shared with service providers or regulatory bodies under written agreements that require confidentiality and security compliance.

7. Customer Rights

Customers have the right to:
– Request access to their personal information
– Correct inaccurate or incomplete data
– Inquire about how their information is used and shared
– Opt out of non-essential communications

8. Policy Review and Updates

This policy is reviewed annually by the Compliance Officer and updated as needed to reflect changes in regulations or business practices. A copy of this policy is available to customers upon request.